Terms and Conditions

 

Welcome to ZJKC SHOP ("we," "us," or "our"). By accessing or using our website (www.zjkcshop.com), you ("you" or "your") agree to comply with these Terms and Conditions. Please read them carefully before using our services.

 

1. General Terms

· These terms apply to all visitors, users, and customers of www.zjkcshop.com, including orders placed through the website.

· We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

· By placing an order, you confirm that:

· You are at least 18 years old (or the legal age of majority in your jurisdiction).

· If you are acting on behalf of a company or organization, you have the authority to bind it to these terms.

 

2. Orders & Payments

· Order Acceptance: All orders are subject to availability and our approval. We may refuse or cancel an order for reasons including (but not limited to): product unavailability, suspected fraud, invalid shipping/billing information, or violations of these terms. You will be notified via email if your order is canceled.

· Payment Methods: We accept payments via credit/debit cards (Visa, Mastercard, Maestro, JCB, American Express, Diners Club, Discover), PayPal, and Klarna (where available).

· Pricing: Prices are listed in USD unless otherwise specified. All prices are subject to change without notice, but confirmed orders will be honored at the price at checkout. Prices do not include customs duties, import taxes, or local fees (see Section 3 for details).

· Billing/Shipping Information: You are responsible for providing accurate and complete billing and shipping information. Errors in information may result in delivery delays, additional fees, or order cancellation. We are not liable for issues caused by incorrect information.

 

3. Shipping & Delivery

· Delivery Timelines: Delivery times are estimates (as outlined in our [Shipping & Delivery Policy] and not guaranteed. Factors like customs delays, weather, or logistics disruptions (including public health events) may extend delivery.

· Risk of Loss: Risk of loss or damage to products transfers to you upon delivery (i.e., when the carrier confirms receipt at your shipping address).

· Customs & Fees: International orders may be subject to customs duties, import taxes, or local handling fees, which are your sole responsibility. We recommend checking with your local customs office for details before ordering.

 

4. Returns & Refunds

· Our return policy is detailed in our [Return & Refund Policy], which is incorporated into these terms. Key provisions include:

· Returns are accepted within 30 days of delivery for unused, unaltered items in original packaging.

· Refunds (minus applicable fees) will be processed within 7–10 business days after we receive and inspect the returned item, via your original payment method.

· Return shipping fees are your responsibility unless the return is due to our error (e.g., defective or incorrect items). Restocking fees do not apply.

 

5. Intellectual Property

· All content on the website, including logos, text, images, videos, product designs, and trademarks, is owned or licensed by WUHAN ZJKC TECHNOLOGY CO.,LTD. and protected by international copyright, trademark, and intellectual property laws.

· You are granted a limited, non-exclusive license to access and use the website for personal, non-commercial purposes only. Unauthorized use, reproduction, distribution, or modification of any content is prohibited.

 

6. Limitation of Liability

· To the maximum extent permitted by law, WUHAN ZJKC TECHNOLOGY CO.,LTD. shall not be liable for indirect, incidental, consequential, or special damages (including loss of profits, data, or business) arising from your use of the website or products, even if we are advised of the possibility of such damages.

· Our total liability for direct damages (e.g., defective products) shall be limited to the purchase price of the affected product.

· We strive to maintain website availability but do not guarantee uninterrupted, error-free access.

 

7. User Responsibilities

· You agree to use the website lawfully and not to:

· Upload or transmit harmful, illegal, or infringing content.

· Attempt to hack, disrupt, or misuse the website’s functionality.

· Share your account credentials (if applicable) with third parties.

· You are responsible for maintaining the security of your account and all activities under your account.

 

8. Governing Law & Disputes

· These terms are governed by the laws of the People’s Republic of China, without regard to conflict of law principles.

· Any disputes arising from these terms or your use of our services shall be resolved through negotiation first. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts in East Lake High-Tech Development Zone, Wuhan, China.

· For international users, nothing in these terms shall override mandatory consumer protection laws in your jurisdiction.

 

9. Force Majeure

· We shall not be liable for delays or failures to perform due to circumstances beyond our reasonable control, including natural disasters, pandemics, wars, government actions, or logistics disruptions.

 

10. Contact Us

For questions about these terms, contact:
WUHAN ZJKC TECHNOLOGY CO.,LTD.
Email: zjkcshop@zjkcsolar.com
WhatsApp: +86 181 6426 2729 

 

ZJKC Team
Your satisfaction is our priority.